Legal Area

Farmacan.com takes the protection and proper use of your personal information seriously. As such, this privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

1. What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.

2. When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, open a support ticket or enter information on our site.

3. How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, surf the website, or use certain other site features in the following ways:

• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and e-mail address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates.

4. Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us.

5. How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards. An external PCI compliant payment gateway handles all CC transactions. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

6. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

7. Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

8. Outgoing links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

We do not include or offer third-party products or services on our website. Google Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

9. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

10. Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If users disable cookies in their browser: If you turn cookies off it will turn off some of the features of the site.

11. California online privacy protection act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

According to CalOPPA, we agree to the following: Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above. You will be notified of any Privacy Policy changes:

• Via Email Can change your personal information:
• By logging in to your account

12. How does our site handle do not track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

13. Fair information practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

•We will notify you via email within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

14. Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the Farmacan.com website (the “Service”) operated by Farmacan (“us”, “we”, or “our”).

 

Welcome to our webshop.

We kindly ask that you take the time to thoroughly read the following terms of service as well as our policies on collecting and using personal information, which detail your use of this website.

By visiting and accessing this website, you accept our terms of service in full. By placing an order through this website, you agree to having read and understood the terms of service and agree that you fully comply with their complete wording. If you choose not to accept these terms of service for whatever reason, you should refrain from visiting or using our website and instead contact us for more information.

We reserve the right to regularly update our terms of service without informing our customers. The currently valid terms of service can always be found here.

Aforesaid company is your contractual counter-party in all issues related to this specific product.

Legal basis for service agreement

By using our website, you guarantee that you are at least 18 years of age, you are legally an adult and capable of entering into a legally binding agreement with our company. You furthermore accept our terms of service in full. Should any of these conditions not be fulfilled by you, you are forbidden to visit and use our website and its functions, products, or services.

IMPORTANT! Placing an order for our products or services is illegal for a person under the age of 18 or a person acting on behalf of other legal persons, and the police can file charges against such actions.

Personal information

We protect your personal information and treat it as confidential. We don’t pass on or sell your information to any third party.

Acceptable use of the website

Accessing or using this website with the intent to harm, deny, or limit access to the website is illegal. Copying, saving, storing, transferring, sending, using, publishing, or distributing material from this website or systematically collecting information from this website in any other way is forbidden without written permission.

User created content

All user created content on this website is the property of the owners of this website. If you share comments, images, videos, or in other ways communicate with this website, you also accept that you grant the owners of this website global, non-exclusive, royalty-free rights to production, translation, or distribution of this content for existing or future commercial purposes. Examples of this include customer statements, reviews of products, answers to questionnaires etc.

Guarantee and warranty

We vouch for the quality of our products. We recommend that you always follow the instructions on the package.

Disclaimer

You hereby waive any rights to hold us accountable for any loss, damages, liens, additional costs including, but not limited to, legal costs related to or incurred by using this website or the products advertised on it. You are hereby obligated to only using our products in a manner consistent with common sense as well as always in accordance with the supplied manuals and instructional guides.
All information on this website exists only with the purpose to inform and is based on subjective estimates and evaluations. You shall not make decisions based solely on the information found on this website.

IMPORTANT! It is recommended that you always consult a qualified professional or your own doctor concerning any questions about your health as well as questions about opinions and statements expressed on this website. Our products are not sold with the intent to heal, cure, or have any medicinal effect.

IMPORTANT! As such you take sole responsibility for the use of our products. We are not responsible for an effect less significant than expected.

All our products should be stored safely and far away from children.

Breach of terms of service

Should you breach our terms of service, we reserve the right to take the steps or actions we deem necessary, including legal suits or legal charges. We likewise reserve the right to suspend or terminate any agreement between you and us without notice if we suspect you of damaging our business or attempting to commit fraud etc.

Shipping and freight charges

Shipping costs are always evident in the ordering process on the website or in the terms of ordering on the ordering or campaign pages. Shipping costs vary depending on volume, provenance and method.

The shipping prices also include handling and packaging costs.

Valid order confirmation

After placing an order in our webshop, our software will automatically send you an e-mail stating what products you have ordered. If you can’t find it, then double-check your spam-folder.

NOTE! Please be aware that the automatic reply is not a legal binding order confirmation, whereby an agreement is reached. It is simply an electronic acknowledgment that we have received your order. We reserve the right to modify or cancel the order due to misprints, technical problems, delivery failures or similar situations.

The final order confirmation and invoice are sent to you along with the goods you have ordered.